Main Article Content
Abstract
This qualitative study explores the dynamics of digital entrepreneurship and marketing, aiming to provide insights into the multifaceted nature of the digital economy. Employing a systematic literature review and thematic analysis methodology, the research delves into the role of platform-based business models, digital marketing strategies, and emerging trends within the digital landscape. The study reveals that platform ecosystems play a pivotal role in driving value creation and innovation, serving as catalysts for entrepreneurship by providing essential infrastructure and opportunities for value exchange. Additionally, it emphasizes the significance of data-driven decision-making and marketing analytics in optimizing digital marketing strategies, enabling businesses to deliver personalized experiences and drive engagement across multiple channels. Key findings include the transformative implications of platform-based business models for various stakeholders, the importance of user-centric design principles in enhancing customer experiences, and the challenges posed by regulatory compliance and technological integration. The study contributes to theoretical understanding by elucidating the complexities of digital entrepreneurship and marketing, while also offering practical implications for entrepreneurs to navigate the competitive digital marketplace successfully.
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References
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- Bart, Y., Stephen, A. T., & Sarvary, M. (2021). The effects of digital marketing transformation on the performance of marketing organization and capabilities. Journal of Marketing Research, 58(4), 621-643. https://doi.org/10.1177/0022243721999646
- Berg, J., Furrer, M., Harmon, E., Rani, U., & Silberman, M. S. (2018). Digital labour platforms and the future of work: Towards decent work in the online world. International Labour Office. https://doi.org/10.1590/0103-4014e-2019000200013
- Berman, M., & Pentland, A. (2019). Personalized and adaptive systems for human-computer interaction. Synthesis Lectures on Human-Centered Informatics, 12(1), 1-111.
- Bhanot, S., & Thomas, S. (2023). Impact of digital marketing on the competitiveness of startups: The moderating role of entrepreneurial orientation. Journal of Business Research, 151, 394-405. https://doi.org/10.1016/j.jbusres.2022.10.008
- Boudreau, K. J., & Hagiu, A. (2009). Platform rules: Multi-sided platforms as regulators. Harvard Business Review, 87(4), 104-113.
- Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77-101. https://doi.org/10.1191/1478088706qp063oa
- Chaffey, D., Ellis-Chadwick, F., Johnston, K., & Mayer, R. (2016). Digital marketing: Strategy, implementation, and practice (6th ed.). Pearson.
- Charmaz, K. (2014). Constructing grounded theory. SAGE Publications.
- Content Marketing Institute. (n.d.). What is content marketing? Retrieved from https://contentmarketinginstitute.com/what-is-content-marketing/
- De Stefano, V. (2020). The rise of the “just-in-time workforce”: On-demand work, crowdwork, and labor protection in the “gig-economy”. Comparative Labor Law & Policy Journal, 41(3), 619-654. https://doi.org/10.2139/ssrn.2610127
- De Veirman, M., Cauberghe, V., & Hudders, L. (2017). Marketing through Instagram influencers: The impact of number of followers and product divergence on brand attitude. International Journal of Advertising, 36(5), 798-828. https://doi.org/10.1080/02650487.2017.1348035
- Denzin, N. K., & Lincoln, Y. S. (2011). The SAGE handbook of qualitative research. SAGE Publications.
- Eisenmann, T., Parker, G., & Van Alstyne, M. W. (2006). Strategies for two-sided markets. Harvard Business Review, 84(10), 92-101.
- Eisenmann, T., Parker, G., & Van Alstyne, M. W. (2020). Platform strategy: Building and thriving in a vibrant ecosystem. Harvard Business Review Press.
- Ezrachi, A., & Stucke, M. E. (2016). Virtual competition: The promise and perils of the algorithm-driven economy. Harvard University Press.
- Floridi, L. (2016). The ethics of information. Oxford University Press.
- Gans, J. S., & Halaburda, H. (2016). Some economics of private digital currency. NBER Working Paper No. 22952. https://doi.org/10.3386/w22952
- Gao, T., Min, Q., Wu, L., & Sun, Y. (2021). How conversational agents influence consumers in online shopping: A meta-analysis. Information & Management, 58(7), 103493. https://doi.org/10.1016/j.im.2021.103493
- Gupta, A., Krishnamurthy, V., & Telang, R. (2021). Online marketplaces: A review and research agenda. Journal of Retailing, 97(4), 548-565. https://doi.org/10.1016/j.jretai.2021.02.001
- Hollander, S. C., & Foss, M. S. (2021). Customer data analytics and firm performance: The role of firm age and size. Journal of Marketing, 85(6), 124-143. https://doi.org/10.1177/00222429211035112
- Huang, Z., & Benyoucef, M. (2021). The impact of augmented reality (AR) on consumer purchase decision-making process: Integrating TAM, perceived risk, and new interaction paradigm. Journal of Retailing and Consumer Services, 58, 102358. https://doi.org/10.1016/j.jretconser.2020.102358
- Isenberg, D. (2011). The entrepreneurship ecosystem strategy as a new paradigm for economic policy: Principles for cultivating entrepreneurship. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.1817234
- Kenney, M., & Zysman, J. (2016). The rise of the platform economy. Issues in Science and Technology, 32(3), 61-69.
- Kim, A. J., Ferrin, D. L., & Rao, H. R. (2020). A motivational framework for augmented reality gaming. MIS Quarterly, 44(2), 637-660.
- Kraaijenbrink, J., Bos, R., & Groen, A. J. (2020). The future of digital entrepreneurship education: A venture design approach. Journal of Small Business Management, 58(4), 664-679. https://doi.org/10.1080/00472778.2020.1756547
- Kraaijenbrink, J., Bos, R., & Groen, A. J. (2020). The future of digital entrepreneurship education: A venture design approach. Journal of Small Business Management, 58(4), 664-679. https://doi.org/10.1080/00472778.2020.1756547
- Lessig, L. (2006). Code: Version 2.0. Basic Books.
- Li, X., Huang, L., & Shao, X. (2020). Research on voice search engine optimization strategy for e-commerce enterprises. Journal of Physics: Conference Series, 1633(1), 012030.
- Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. SAGE Publications.
- Lomberg, C., Urbach, N., & Ahlemann, F. (2020). Digital entrepreneurship: A conceptual model and research agenda. European Journal of Information Systems, 29(3), 245-265. https://doi.org/10.1080/0960085X.2020.1751339
- Luo, L., Guo, Y., & Ye, Q. (2021). The role of voice search in search engine optimization: A conceptual model and research agenda. International Journal of Information Management, 61, 102392. https://doi.org/10.1016/j.ijinfomgt.2020.102392
- Merriam, S. B. (2009). Qualitative research: A guide to design and implementation. John Wiley & Sons.
- Miles, M. B., Huberman, A. M., & Saldaña, J. (2014). Qualitative data analysis: A methods sourcebook. SAGE Publications.
- Morgan-Thomas, A., & Jones, M. V. (2014). Legitimacy in digital entrepreneurship. Entrepreneurship Theory and Practice, 38(5), 1107-1114. https://doi.org/10.1111/etap.12018
- Nguyen, T. T. H., Liu, Y., Phan, T. N. D., & Nguyen, T. T. H. (2021). The effect of marketing technology on omnichannel marketing capabilities and customer relationship management: The mediating role of marketing information systems integration. Industrial Marketing Management, 96, 36-48. https://doi.org/10.1016/j.indmarman.2020.12.014
- Nichifor, A. M., Bulin-Diarra, A., & Răileanu-Szeles, M. (2022). Assessing the digital transformation of SMEs: A cross-country study of perceived usefulness of digital marketing tools. Journal of Business Research, 145, 665-679. https://doi.org/10.1016/j.jbusres.2022.07.038
- Norman, D. A. (2013). The design of everyday things: Revised and expanded edition. Basic Books.
- Parker, G. G., Van Alstyne, M. W., & Choudary, S. P. (2016). Platform revolution: How networked markets are transforming the economy—and how to make them work for you. WW Norton & Company.
- Parker, G. G., Van Alstyne, M. W., & Choudary, S. P. (2017). The platform advantage: How to beat your competitors in the digital age. MIT Press.
- Parker, G. G., Van Alstyne, M. W., & Choudary, S. P. (2021). The business of platforms: Strategy in the age of digital competition, innovation, and power. WW Norton & Company.
- Plečko, I. (2023). The role of digital technologies in sales strategies: The case of innovative entrepreneurs in the tourism sector. Tourism Management, 90, 104340. https://doi.org/10.1016/j.tourman.2021.104340
- Reichheld, F., Dichter, A., & Markey, R. (2021). Remote work, e-learning, and online shopping. Harvard Business Review, 99(5), 30-31.
- Rosenberg, M. (2020). Email marketing: A beginner's guide to growing your email list. Retrieved from https://www.shopify.com/guides/email-marketing
- Rosenblat, A., & Stark, L. (2016). Algorithmic labor and information asymmetries: A case study of Uber's drivers. International Journal of Communication, 10, 3758-3784.
- Rosenfeld, L., & Morville, P. (2015). Information architecture for the World Wide Web: Designing large-scale web sites. O'Reilly Media.
- Schor, J. (2014). Debating the sharing economy. Journal of Self-Governance and Management Economics, 2(3), 7-22.
- Smith, P. R., & Chaffey, D. (2005). Digital marketing excellence: Planning, optimizing, and integrating online marketing. Butterworth-Heinemann.
- Stieglitz, N., Heine, K., & Döbel, R. (2021). The importance of agility and adaptability in digital entrepreneurship. International Journal of Entrepreneurship and Innovation Management, 25(6), 715-733. https://doi.org/10.1504/IJEIM.2021.10036552
- Sullivan, D. (2020). The definitive guide to SEO in 2020. Retrieved from https://moz.com/learn/seo/what-is-seo
- Sun, Y., Li, C., & Zhang, X. (2021). Big data analytics in marketing: A literature review and a research agenda. Journal of Business Research, 136, 739-765. https://doi.org/10.1016/j.jbusres.2021.02.001
- Ting, H., Li, T., Liang, J., & Zhang, J. (2021). A bibliometric analysis of digital marketing research trends during the COVID-19 pandemic. International Journal of Information Management, 59, 102342. https://doi.org/10.1016/j.ijinfomgt.2021.102342
- Unctad. (2020). COVID-19 and e-commerce. United Nations Conference on Trade and Development. https://doi.org/10.18356/b6f0b996-en
- Verhoef, P. C., Kannan, P. K., & Inman, J. J. (2021). From predictive modeling to machine learning: A comparison of segmentation and targeting methods over time. Journal of Retailing, 97(2), 154-172. https://doi.org/10.1016/j.jretai.2021.03.002
- Wang, R., & Zhang, J. (2021). Social commerce: A systematic review and agenda for future research. Electronic Commerce Research and Applications, 50, 101036. https://doi.org/10.1016/j.elerap.2021.101036
- Wang, Y., & Liu, F. (2021). How do virtual reality advertising strategies influence user engagement and brand attitude? A cognitive appraisal perspective. Journal of Advertising, 50(4), 444-460. https://doi.org/10.1080/00913367.2021.1942099
- Xu, L., Huang, X., & Wang, H. (2016). Social commerce research: Definition, research themes and the trends. International Journal of Production Economics, 27(1), 26-35.
- Yli-Huumo, J., Ko, D., Choi, S., Park, S., & Smolander, K. (2016). Where is current research on blockchain technology? A systematic review. PloS One, 11(10), e0163477. https://doi.org/10.1371/journal.pone.0163477
- Zervas, G., Proserpio, D., & Byers, J. W. (2020). The rise of the sharing economy: Estimating the impact of Airbnb on the hotel industry. Journal of Marketing Research, 57(5), 879-892. https://doi.org/10.1177/0022243720949927
- Zhang, T., Wang, Z., & Li, J. (2021). How artificial intelligence creates value: A review and agenda for research on its impact on digital entrepreneurship. Information & Management, 58(8), 103534. https://doi.org/10.1016/j.im.2021.103534
References
Autio, E., Nambisan, S., Thomas, L. D. W., & Wright, M. (2018). Digital affordances, spatial affordances, and the genesis of entrepreneurial ecosystems. Strategic Entrepreneurship Journal, 12(1), 72-95. https://doi.org/10.1002/sej.1265
Bart, Y., Stephen, A. T., & Sarvary, M. (2021). The effects of digital marketing transformation on the performance of marketing organization and capabilities. Journal of Marketing Research, 58(4), 621-643. https://doi.org/10.1177/0022243721999646
Berg, J., Furrer, M., Harmon, E., Rani, U., & Silberman, M. S. (2018). Digital labour platforms and the future of work: Towards decent work in the online world. International Labour Office. https://doi.org/10.1590/0103-4014e-2019000200013
Berman, M., & Pentland, A. (2019). Personalized and adaptive systems for human-computer interaction. Synthesis Lectures on Human-Centered Informatics, 12(1), 1-111.
Bhanot, S., & Thomas, S. (2023). Impact of digital marketing on the competitiveness of startups: The moderating role of entrepreneurial orientation. Journal of Business Research, 151, 394-405. https://doi.org/10.1016/j.jbusres.2022.10.008
Boudreau, K. J., & Hagiu, A. (2009). Platform rules: Multi-sided platforms as regulators. Harvard Business Review, 87(4), 104-113.
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77-101. https://doi.org/10.1191/1478088706qp063oa
Chaffey, D., Ellis-Chadwick, F., Johnston, K., & Mayer, R. (2016). Digital marketing: Strategy, implementation, and practice (6th ed.). Pearson.
Charmaz, K. (2014). Constructing grounded theory. SAGE Publications.
Content Marketing Institute. (n.d.). What is content marketing? Retrieved from https://contentmarketinginstitute.com/what-is-content-marketing/
De Stefano, V. (2020). The rise of the “just-in-time workforce”: On-demand work, crowdwork, and labor protection in the “gig-economy”. Comparative Labor Law & Policy Journal, 41(3), 619-654. https://doi.org/10.2139/ssrn.2610127
De Veirman, M., Cauberghe, V., & Hudders, L. (2017). Marketing through Instagram influencers: The impact of number of followers and product divergence on brand attitude. International Journal of Advertising, 36(5), 798-828. https://doi.org/10.1080/02650487.2017.1348035
Denzin, N. K., & Lincoln, Y. S. (2011). The SAGE handbook of qualitative research. SAGE Publications.
Eisenmann, T., Parker, G., & Van Alstyne, M. W. (2006). Strategies for two-sided markets. Harvard Business Review, 84(10), 92-101.
Eisenmann, T., Parker, G., & Van Alstyne, M. W. (2020). Platform strategy: Building and thriving in a vibrant ecosystem. Harvard Business Review Press.
Ezrachi, A., & Stucke, M. E. (2016). Virtual competition: The promise and perils of the algorithm-driven economy. Harvard University Press.
Floridi, L. (2016). The ethics of information. Oxford University Press.
Gans, J. S., & Halaburda, H. (2016). Some economics of private digital currency. NBER Working Paper No. 22952. https://doi.org/10.3386/w22952
Gao, T., Min, Q., Wu, L., & Sun, Y. (2021). How conversational agents influence consumers in online shopping: A meta-analysis. Information & Management, 58(7), 103493. https://doi.org/10.1016/j.im.2021.103493
Gupta, A., Krishnamurthy, V., & Telang, R. (2021). Online marketplaces: A review and research agenda. Journal of Retailing, 97(4), 548-565. https://doi.org/10.1016/j.jretai.2021.02.001
Hollander, S. C., & Foss, M. S. (2021). Customer data analytics and firm performance: The role of firm age and size. Journal of Marketing, 85(6), 124-143. https://doi.org/10.1177/00222429211035112
Huang, Z., & Benyoucef, M. (2021). The impact of augmented reality (AR) on consumer purchase decision-making process: Integrating TAM, perceived risk, and new interaction paradigm. Journal of Retailing and Consumer Services, 58, 102358. https://doi.org/10.1016/j.jretconser.2020.102358
Isenberg, D. (2011). The entrepreneurship ecosystem strategy as a new paradigm for economic policy: Principles for cultivating entrepreneurship. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.1817234
Kenney, M., & Zysman, J. (2016). The rise of the platform economy. Issues in Science and Technology, 32(3), 61-69.
Kim, A. J., Ferrin, D. L., & Rao, H. R. (2020). A motivational framework for augmented reality gaming. MIS Quarterly, 44(2), 637-660.
Kraaijenbrink, J., Bos, R., & Groen, A. J. (2020). The future of digital entrepreneurship education: A venture design approach. Journal of Small Business Management, 58(4), 664-679. https://doi.org/10.1080/00472778.2020.1756547
Kraaijenbrink, J., Bos, R., & Groen, A. J. (2020). The future of digital entrepreneurship education: A venture design approach. Journal of Small Business Management, 58(4), 664-679. https://doi.org/10.1080/00472778.2020.1756547
Lessig, L. (2006). Code: Version 2.0. Basic Books.
Li, X., Huang, L., & Shao, X. (2020). Research on voice search engine optimization strategy for e-commerce enterprises. Journal of Physics: Conference Series, 1633(1), 012030.
Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. SAGE Publications.
Lomberg, C., Urbach, N., & Ahlemann, F. (2020). Digital entrepreneurship: A conceptual model and research agenda. European Journal of Information Systems, 29(3), 245-265. https://doi.org/10.1080/0960085X.2020.1751339
Luo, L., Guo, Y., & Ye, Q. (2021). The role of voice search in search engine optimization: A conceptual model and research agenda. International Journal of Information Management, 61, 102392. https://doi.org/10.1016/j.ijinfomgt.2020.102392
Merriam, S. B. (2009). Qualitative research: A guide to design and implementation. John Wiley & Sons.
Miles, M. B., Huberman, A. M., & Saldaña, J. (2014). Qualitative data analysis: A methods sourcebook. SAGE Publications.
Morgan-Thomas, A., & Jones, M. V. (2014). Legitimacy in digital entrepreneurship. Entrepreneurship Theory and Practice, 38(5), 1107-1114. https://doi.org/10.1111/etap.12018
Nguyen, T. T. H., Liu, Y., Phan, T. N. D., & Nguyen, T. T. H. (2021). The effect of marketing technology on omnichannel marketing capabilities and customer relationship management: The mediating role of marketing information systems integration. Industrial Marketing Management, 96, 36-48. https://doi.org/10.1016/j.indmarman.2020.12.014
Nichifor, A. M., Bulin-Diarra, A., & Răileanu-Szeles, M. (2022). Assessing the digital transformation of SMEs: A cross-country study of perceived usefulness of digital marketing tools. Journal of Business Research, 145, 665-679. https://doi.org/10.1016/j.jbusres.2022.07.038
Norman, D. A. (2013). The design of everyday things: Revised and expanded edition. Basic Books.
Parker, G. G., Van Alstyne, M. W., & Choudary, S. P. (2016). Platform revolution: How networked markets are transforming the economy—and how to make them work for you. WW Norton & Company.
Parker, G. G., Van Alstyne, M. W., & Choudary, S. P. (2017). The platform advantage: How to beat your competitors in the digital age. MIT Press.
Parker, G. G., Van Alstyne, M. W., & Choudary, S. P. (2021). The business of platforms: Strategy in the age of digital competition, innovation, and power. WW Norton & Company.
Plečko, I. (2023). The role of digital technologies in sales strategies: The case of innovative entrepreneurs in the tourism sector. Tourism Management, 90, 104340. https://doi.org/10.1016/j.tourman.2021.104340
Reichheld, F., Dichter, A., & Markey, R. (2021). Remote work, e-learning, and online shopping. Harvard Business Review, 99(5), 30-31.
Rosenberg, M. (2020). Email marketing: A beginner's guide to growing your email list. Retrieved from https://www.shopify.com/guides/email-marketing
Rosenblat, A., & Stark, L. (2016). Algorithmic labor and information asymmetries: A case study of Uber's drivers. International Journal of Communication, 10, 3758-3784.
Rosenfeld, L., & Morville, P. (2015). Information architecture for the World Wide Web: Designing large-scale web sites. O'Reilly Media.
Schor, J. (2014). Debating the sharing economy. Journal of Self-Governance and Management Economics, 2(3), 7-22.
Smith, P. R., & Chaffey, D. (2005). Digital marketing excellence: Planning, optimizing, and integrating online marketing. Butterworth-Heinemann.
Stieglitz, N., Heine, K., & Döbel, R. (2021). The importance of agility and adaptability in digital entrepreneurship. International Journal of Entrepreneurship and Innovation Management, 25(6), 715-733. https://doi.org/10.1504/IJEIM.2021.10036552
Sullivan, D. (2020). The definitive guide to SEO in 2020. Retrieved from https://moz.com/learn/seo/what-is-seo
Sun, Y., Li, C., & Zhang, X. (2021). Big data analytics in marketing: A literature review and a research agenda. Journal of Business Research, 136, 739-765. https://doi.org/10.1016/j.jbusres.2021.02.001
Ting, H., Li, T., Liang, J., & Zhang, J. (2021). A bibliometric analysis of digital marketing research trends during the COVID-19 pandemic. International Journal of Information Management, 59, 102342. https://doi.org/10.1016/j.ijinfomgt.2021.102342
Unctad. (2020). COVID-19 and e-commerce. United Nations Conference on Trade and Development. https://doi.org/10.18356/b6f0b996-en
Verhoef, P. C., Kannan, P. K., & Inman, J. J. (2021). From predictive modeling to machine learning: A comparison of segmentation and targeting methods over time. Journal of Retailing, 97(2), 154-172. https://doi.org/10.1016/j.jretai.2021.03.002
Wang, R., & Zhang, J. (2021). Social commerce: A systematic review and agenda for future research. Electronic Commerce Research and Applications, 50, 101036. https://doi.org/10.1016/j.elerap.2021.101036
Wang, Y., & Liu, F. (2021). How do virtual reality advertising strategies influence user engagement and brand attitude? A cognitive appraisal perspective. Journal of Advertising, 50(4), 444-460. https://doi.org/10.1080/00913367.2021.1942099
Xu, L., Huang, X., & Wang, H. (2016). Social commerce research: Definition, research themes and the trends. International Journal of Production Economics, 27(1), 26-35.
Yli-Huumo, J., Ko, D., Choi, S., Park, S., & Smolander, K. (2016). Where is current research on blockchain technology? A systematic review. PloS One, 11(10), e0163477. https://doi.org/10.1371/journal.pone.0163477
Zervas, G., Proserpio, D., & Byers, J. W. (2020). The rise of the sharing economy: Estimating the impact of Airbnb on the hotel industry. Journal of Marketing Research, 57(5), 879-892. https://doi.org/10.1177/0022243720949927
Zhang, T., Wang, Z., & Li, J. (2021). How artificial intelligence creates value: A review and agenda for research on its impact on digital entrepreneurship. Information & Management, 58(8), 103534. https://doi.org/10.1016/j.im.2021.103534