Main Article Content
Abstract
The aim of this research is to investigate the efficacy of community-centered management strategies in enhancing the performance and sustainability of Small and Medium-sized Enterprises (SMEs). Employing a systematic literature review, this study synthesizes insights from diverse perspectives, including stakeholder engagement, collaborative partnerships, and place-based initiatives. The research method involves the analysis of scholarly articles and empirical studies to elucidate the multifaceted nature of community-centered approaches and their implications for SMEs. The findings underscore the significance of stakeholder engagement as a fundamental principle of community-centered management, emphasizing the importance of collaborative partnerships in driving innovation, market access, and brand reputation for SMEs. Moreover, the research highlights the role of social capital in shaping business-community relationships and driving SME outcomes, emphasizing the importance of building trust-based relationships and leveraging relational networks. Additionally, place-based initiatives emerge as catalysts for local economic development and social cohesion, offering SMEs opportunities to create shared value for businesses and communities. Overall, this research contributes to advancing our understanding of community-centered management strategies for SMEs, highlighting their transformative potential in promoting sustainable development and inclusive growth.
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References
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- Baker, W. E., & Dutton, J. E. (2007). Enabling collective mindfulness in organizations. Academy of Management Review, 32(2), 501–526. https://doi.org/10.5465/amr.2007.24351877
- Booth, A., Papaioannou, D., & Sutton, A. (2016). Systematic approaches to a successful literature review (2nd ed.). SAGE Publications.
- Bourdieu, P. (1986). The forms of capital. In J. G. Richardson (Ed.), Handbook of theory and research for the sociology of education (pp. 241–258). Greenwood Press.
- Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
- Braun, V., & Clarke, V. (2013). Successful qualitative research: A practical guide for beginners. SAGE Publications.
- Brown, J. S. (2001). Using eClusters to extend SMEs engagement with e-commerce. Electronic Markets, 11(2), 124–130. https://doi.org/10.1080/101967801753366915
- Brown, J. S., & Zimmermann, A. (2017). The effectiveness of stakeholder engagement in response to corporate social responsibility risks: A meta-analysis. Journal of Business Ethics, 144(4), 895–907. https://doi.org/10.1007/s10551-015-2781-7
- Cameron, J., & Gibson, K. (2005). Understanding the role of place in small firm–community supplier relationships. Journal of Economic Geography, 5(2), 187–215. https://doi.org/10.1093/jnlecg/lbh051
- Chandra, Y., & Aroean, L. (2022). Sociopreneurship and technology use in SMEs: A barrier perspective. International Journal of Management, 39(1), 80–91. https://doi.org/10.1177/0971355720911099
- Chen, H., & Wu, M. (2023). Community engagement and service value co-creation: An empirical study of SMEs in China. International Small Business Journal, 41(2), 217–236. https://doi.org/10.1177/0266242620916966
- Coleman, J. S. (1988). Social capital in the creation of human capital. American Journal of Sociology, 94(Supplement), S95–S120. https://doi.org/10.1086/228943
- Creswell, J. W., & Poth, C. N. (2018). Qualitative inquiry and research design: Choosing among five approaches (4th ed.). SAGE Publications.
- Critical Appraisal Skills Programme. (2018). CASP qualitative checklist. https://casp-uk.net/casp-tools-checklists/
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- DiBella, A. J., & Nevis, E. C. (2022). Transformative sustainability practices: A study of SMEs. Journal of Business Ethics, 175(1), 139–156. https://doi.org/10.1007/s10551-020-04611-8
- Dixon-Woods, M., Agarwal, S., Jones, D., Young, B., & Sutton, A. (2008). Synthesising qualitative and quantitative evidence: A review of possible methods. Journal of Health Services Research & Policy, 13(4), 279–283. https://doi.org/10.1258/jhsrp.2008.008055
- Elo, S., & Kyngäs, H. (2008). The qualitative content analysis process. Journal of Advanced Nursing, 62(1), 107–115. https://doi.org/10.1111/j.1365-2648.2007.04569.x
- Florida, R. (2002). The rise of the creative class: And how it's transforming work, leisure, community and everyday life. Basic Books.
- Granovetter, M. (1973). The strength of weak ties. American Journal of Sociology, 78(6), 1360–1380. https://doi.org/10.1086/225469
- Greenhalgh, T., & Peacock, R. (2005). Effectiveness and efficiency of search methods in systematic reviews of complex evidence: Audit of primary sources. BMJ, 331(7524), 1064–1065. https://doi.org/10.1136/bmj.38636.593461.68
- Huang, L., Zhao, S., & Li, L. (2023). The effect of place-based initiatives on SMEs: Evidence from rural China. Journal of Rural Studies, 89, 285–297. https://doi.org/10.1016/j.jrurstud.2021.09.027
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- Jones, R., & Brown, K. (2019). Exploring collaborative partnerships in SMEs: A social capital perspective. International Small Business Journal, 37(3), 239–261. https://doi.org/10.1177/0266242618775066
- Kahneman, D., & Tversky, A. (2019). Prospect theory: An analysis of decision under risk. Econometrica, 47(2), 263–291. https://doi.org/10.2307/1914185
- Li, S., Zhou, L., & Yang, K. (2023). Digitalization and SME sustainability: A co-creation perspective. Journal of Business Research, 144, 34–45. https://doi.org/10.1016/j.jbusres.2022.01.059
- Lin, N. (2001). Social capital: A theory of social structure and action. Cambridge University Press.
- Martinez, M. G., Acosta-Prado, J. C., & Delgado-Ceballos, J. (2023). Participatory decision-making and employee empowerment in SMEs: A social capital perspective. Journal of Small Business Management, 61(1), 148–167. https://doi.org/10.1080/00472778.2022.2023457
- Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23(2), 242–266. https://doi.org/10.5465/amr.1998.533225
- Pfeffer, J., & Salancik, G. R. (1978). The external control of organizations: A resource dependence perspective. Harper & Row.
- Portes, A. (1998). Social capital: Its origins and applications in modern sociology. Annual Review of Sociology, 24(1), 1–24. https://doi.org/10.1146/annurev.soc.24.1.1
- Putnam, R. D. (2000). Bowling alone: The collapse and revival of American community. Simon and Schuster.
- Smith, A. D., Venaik, S., & Jha, S. (2018). Community embeddedness and innovation: The moderating role of resource orchestration. Journal of Business Research, 89, 306–314. https://doi.org/10.1016/j.jbusres.2018.03.042
- Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a methodology for developing evidence‐informed management knowledge by means of systematic review. British Journal of Management, 14(3), 207–222. https://doi.org/10.1111/1467-8551.00375
- Wang, C., & Chen, X. (2024). Collaboration between SMEs and local stakeholders: A network perspective. Industrial Marketing Management, 102, 23–32. https://doi.org/10.1016/j.indmarman.2022.01.008
References
Adler, P. S., & Kwon, S. W. (2020). Social capital: Prospects for a new concept. Academy of Management Review, 27(1), 17–40. https://doi.org/10.5465/amr.2002.5922314
Baker, W. E., & Dutton, J. E. (2007). Enabling collective mindfulness in organizations. Academy of Management Review, 32(2), 501–526. https://doi.org/10.5465/amr.2007.24351877
Booth, A., Papaioannou, D., & Sutton, A. (2016). Systematic approaches to a successful literature review (2nd ed.). SAGE Publications.
Bourdieu, P. (1986). The forms of capital. In J. G. Richardson (Ed.), Handbook of theory and research for the sociology of education (pp. 241–258). Greenwood Press.
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
Braun, V., & Clarke, V. (2013). Successful qualitative research: A practical guide for beginners. SAGE Publications.
Brown, J. S. (2001). Using eClusters to extend SMEs engagement with e-commerce. Electronic Markets, 11(2), 124–130. https://doi.org/10.1080/101967801753366915
Brown, J. S., & Zimmermann, A. (2017). The effectiveness of stakeholder engagement in response to corporate social responsibility risks: A meta-analysis. Journal of Business Ethics, 144(4), 895–907. https://doi.org/10.1007/s10551-015-2781-7
Cameron, J., & Gibson, K. (2005). Understanding the role of place in small firm–community supplier relationships. Journal of Economic Geography, 5(2), 187–215. https://doi.org/10.1093/jnlecg/lbh051
Chandra, Y., & Aroean, L. (2022). Sociopreneurship and technology use in SMEs: A barrier perspective. International Journal of Management, 39(1), 80–91. https://doi.org/10.1177/0971355720911099
Chen, H., & Wu, M. (2023). Community engagement and service value co-creation: An empirical study of SMEs in China. International Small Business Journal, 41(2), 217–236. https://doi.org/10.1177/0266242620916966
Coleman, J. S. (1988). Social capital in the creation of human capital. American Journal of Sociology, 94(Supplement), S95–S120. https://doi.org/10.1086/228943
Creswell, J. W., & Poth, C. N. (2018). Qualitative inquiry and research design: Choosing among five approaches (4th ed.). SAGE Publications.
Critical Appraisal Skills Programme. (2018). CASP qualitative checklist. https://casp-uk.net/casp-tools-checklists/
Darus, F., & Ismail, K. (2017). Enhancing SME performance in the service sector: The role of innovation, quality, and intellectual capital. Total Quality Management & Business Excellence, 28(9–10), 1049–1066. https://doi.org/10.1080/14783363.2017.1314711
DiBella, A. J., & Nevis, E. C. (2022). Transformative sustainability practices: A study of SMEs. Journal of Business Ethics, 175(1), 139–156. https://doi.org/10.1007/s10551-020-04611-8
Dixon-Woods, M., Agarwal, S., Jones, D., Young, B., & Sutton, A. (2008). Synthesising qualitative and quantitative evidence: A review of possible methods. Journal of Health Services Research & Policy, 13(4), 279–283. https://doi.org/10.1258/jhsrp.2008.008055
Elo, S., & Kyngäs, H. (2008). The qualitative content analysis process. Journal of Advanced Nursing, 62(1), 107–115. https://doi.org/10.1111/j.1365-2648.2007.04569.x
Florida, R. (2002). The rise of the creative class: And how it's transforming work, leisure, community and everyday life. Basic Books.
Granovetter, M. (1973). The strength of weak ties. American Journal of Sociology, 78(6), 1360–1380. https://doi.org/10.1086/225469
Greenhalgh, T., & Peacock, R. (2005). Effectiveness and efficiency of search methods in systematic reviews of complex evidence: Audit of primary sources. BMJ, 331(7524), 1064–1065. https://doi.org/10.1136/bmj.38636.593461.68
Huang, L., Zhao, S., & Li, L. (2023). The effect of place-based initiatives on SMEs: Evidence from rural China. Journal of Rural Studies, 89, 285–297. https://doi.org/10.1016/j.jrurstud.2021.09.027
Husted, B. W., Allen, D. G., & Palazzo, G. (2021). Towards a new process-based view of stakeholder engagement: Frameworks for assessing stakeholder engagement in sustainability governance. Journal of Business Ethics, 181(2), 195–212. https://doi.org/10.1007/s10551-020-04689-0
Jones, R., & Brown, K. (2019). Exploring collaborative partnerships in SMEs: A social capital perspective. International Small Business Journal, 37(3), 239–261. https://doi.org/10.1177/0266242618775066
Kahneman, D., & Tversky, A. (2019). Prospect theory: An analysis of decision under risk. Econometrica, 47(2), 263–291. https://doi.org/10.2307/1914185
Li, S., Zhou, L., & Yang, K. (2023). Digitalization and SME sustainability: A co-creation perspective. Journal of Business Research, 144, 34–45. https://doi.org/10.1016/j.jbusres.2022.01.059
Lin, N. (2001). Social capital: A theory of social structure and action. Cambridge University Press.
Martinez, M. G., Acosta-Prado, J. C., & Delgado-Ceballos, J. (2023). Participatory decision-making and employee empowerment in SMEs: A social capital perspective. Journal of Small Business Management, 61(1), 148–167. https://doi.org/10.1080/00472778.2022.2023457
Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23(2), 242–266. https://doi.org/10.5465/amr.1998.533225
Pfeffer, J., & Salancik, G. R. (1978). The external control of organizations: A resource dependence perspective. Harper & Row.
Portes, A. (1998). Social capital: Its origins and applications in modern sociology. Annual Review of Sociology, 24(1), 1–24. https://doi.org/10.1146/annurev.soc.24.1.1
Putnam, R. D. (2000). Bowling alone: The collapse and revival of American community. Simon and Schuster.
Smith, A. D., Venaik, S., & Jha, S. (2018). Community embeddedness and innovation: The moderating role of resource orchestration. Journal of Business Research, 89, 306–314. https://doi.org/10.1016/j.jbusres.2018.03.042
Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a methodology for developing evidence‐informed management knowledge by means of systematic review. British Journal of Management, 14(3), 207–222. https://doi.org/10.1111/1467-8551.00375
Wang, C., & Chen, X. (2024). Collaboration between SMEs and local stakeholders: A network perspective. Industrial Marketing Management, 102, 23–32. https://doi.org/10.1016/j.indmarman.2022.01.008