Main Article Content
Abstract
This research aims to analyze the influence of Online Customer reviews, Content Marketing, and Brand Image on purchasing decisions for Erigo products at TikTok Shop. This study uses quantitative research and purposive sampling. From the results of this test, it can be concluded that Online Customer reviews do not significantly affect purchasing decisions. Content Marketing also does not have a significant effect on purchasing decisions. Brand image has a significant effect on purchasing Erigo products at the TikTok Shop.
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References
- Aaker, D. A., & Biel, A. L. (2009). Brand Equity & Advertising: Advertising's Role in Building Strong Brands. Lawrence Erlbaum Associates.
- Ajzen, I. (1991). The Theory of Planned Behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211.
- Alfarol, B. (2023). The Influence of Content Marketing and Lifestyle on Purchasing Decisions in Small and Medium Enterprises on Social Media. Al-Kalam, 10(1), 75–90.
- Cohen, H. (2013). Riverside Marketing Strategies. Routledge.
- Ghoni, MA, & Soliha, E. (2022). The Influence of Brand Image, Online Customer Review, and Promotion on Purchasing Decisions on the Shopee Marketplace. Mirai Management Journal, 7(2), 14–22.
- Hair, JF, Black, WC, Babin, BJ, & Anderson, RE (2010). Multivariate data analysis: Pearson College division. Person: London, UK.
- Hansel Agustinus, & Saortua Marbun. (2020). The Influence of Creativity, Innovation, and Product Reviews on Instagram on Purchasing Decisions on Mephoto_Project. Journal Research of Management, 2(1), 58–67. https://doi.org/10.51713/jarma.v2i1.35
- Kh, U., & Hasbullah, AW (2024). Nusantara Journal of Business Management Applications on Purchase Interest in Eatsambel Nusantara Journal of Business Management Applications. 9(2), 505–520.
- Kim, A. J., & Ko, E. (2012). Luxury fashion brands' social media marketing impacts customer relationships and purchase intention. Journal of Global Fashion Marketing, 1(3), 164–171.
- Kotler, P., & Armstrong, G. (2021). Principles of Marketing (18th ed.). Pearson Education Limited.
- Kotler, P., & Keller, K. L. (2009). Marketing Management (6th ed.). Pearson.
- M, NS, & Andriana, AN (2023). The Influence of Online Customer Review, Content Marketing, and Brand Love on Purchasing Decisions for Skintific Products on the TikTok Shop Platform. Scientific Journal of Management, Economics, & Accounting (MEA), 7(3), 1205–1226. https://doi.org/10.31955/mea.v7i3.3510
- Mauliddiyah, NL (2021). The Influence of Islamic Branding, Brand Image, and Lifestyle on Purchasing Decisions of Zoya Products by the Ponorogo Community. 6.
- Mokodompit, H., Lapian, S., & Roring, F. (2022). The Influence of Online Customer Rating, Cash on Delivery Payment System, and Online Customer Review on Purchasing Decisions at TikTok Shop (Study on Students and Alumni of Equil Choir Feb Unsrat). EMBA Journal: Journal of Economic, Management, Business and Accounting Research, 10(3), 975. https://doi.org/10.35794/emba.v10i3.43393
- Ningsih, ESP (2019). The influence of ratings and online customer reviews on online purchasing decisions on the SHOPEE marketplace. Muhammadiyah University of Surakarta.
- Purwati, A., & Cahyanti, MM (2022). The Influence of Brand Ambassador and Brand Image on Purchase Interest, Which Impacts Purchase Decisions. IQTISHADUNA: Jurnal Ilmiah Ekonomi Kita, 11(1), 32–46. https://doi.org/10.46367/iqtishaduna.v11i1.526
- Putri, L., & Wandebori, H. (2016). Factors Influencing Cosmetics Purchase Intention in Indonesia Based on Online Review. International Conference on Ethics of Business, Economics, and Social Science, 1, 255–263.
- Saputra, GG, & Fadhilah. (2021). The influence of content marketing and e-wom on TikTok social media on Generation Z purchasing decisions. Journal of Economics, Finance and Innovation Management, 17(3), 505–512.
- Setyobudi, MA, & Farida, SN (2021). The Influence of Brand Image and Promotional Appeal on Consumer Purchase Interest in the Tokopedia Marketplace in Surabaya. Journal of Computer Science and Business, 12(2), 29–36. https://doi.org/10.47927/jikb.v12i2.124
- Tabelessy, W., Tamher, E.R., & Sikdewa, L. (2022). Consumer Purchase Interest in Blue Shelter Shop Influenced by Content Marketing and Word of Mouth. EQUILIBRIA: Journal of the Faculty of Economics, 9(2), 179–186.
- Ummah, MS (2019). The Influence of Ratings and Online Customer Reviews on Online Purchasing Decisions on the Shopee Marketplace. Sustainability (Switzerland), 11(1), 1–14.
- Yasmin, A., Tasneem, S., & Fatema, K. (2015). Effectiveness of Digital Marketing in the Challenging Age: An Empirical Study. The International Journal of Management Science and Business Administration, 1(5), 69–80. https://doi.org/10.18775/ijmsba.1849-5664-5419.2014.15.1006
- Yunita, P., & Indriyatni, L. (2022). The Influence of Brand Image, Advertising Appeal, and Celebrity Endorser on MS Glow Purchasing Decisions (Case Study on MS Glow Customers in Semarang City). Proceedings of the UNIMUS National Seminar, 5, 279–287.
References
Aaker, D. A., & Biel, A. L. (2009). Brand Equity & Advertising: Advertising's Role in Building Strong Brands. Lawrence Erlbaum Associates.
Ajzen, I. (1991). The Theory of Planned Behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211.
Alfarol, B. (2023). The Influence of Content Marketing and Lifestyle on Purchasing Decisions in Small and Medium Enterprises on Social Media. Al-Kalam, 10(1), 75–90.
Cohen, H. (2013). Riverside Marketing Strategies. Routledge.
Ghoni, MA, & Soliha, E. (2022). The Influence of Brand Image, Online Customer Review, and Promotion on Purchasing Decisions on the Shopee Marketplace. Mirai Management Journal, 7(2), 14–22.
Hair, JF, Black, WC, Babin, BJ, & Anderson, RE (2010). Multivariate data analysis: Pearson College division. Person: London, UK.
Hansel Agustinus, & Saortua Marbun. (2020). The Influence of Creativity, Innovation, and Product Reviews on Instagram on Purchasing Decisions on Mephoto_Project. Journal Research of Management, 2(1), 58–67. https://doi.org/10.51713/jarma.v2i1.35
Kh, U., & Hasbullah, AW (2024). Nusantara Journal of Business Management Applications on Purchase Interest in Eatsambel Nusantara Journal of Business Management Applications. 9(2), 505–520.
Kim, A. J., & Ko, E. (2012). Luxury fashion brands' social media marketing impacts customer relationships and purchase intention. Journal of Global Fashion Marketing, 1(3), 164–171.
Kotler, P., & Armstrong, G. (2021). Principles of Marketing (18th ed.). Pearson Education Limited.
Kotler, P., & Keller, K. L. (2009). Marketing Management (6th ed.). Pearson.
M, NS, & Andriana, AN (2023). The Influence of Online Customer Review, Content Marketing, and Brand Love on Purchasing Decisions for Skintific Products on the TikTok Shop Platform. Scientific Journal of Management, Economics, & Accounting (MEA), 7(3), 1205–1226. https://doi.org/10.31955/mea.v7i3.3510
Mauliddiyah, NL (2021). The Influence of Islamic Branding, Brand Image, and Lifestyle on Purchasing Decisions of Zoya Products by the Ponorogo Community. 6.
Mokodompit, H., Lapian, S., & Roring, F. (2022). The Influence of Online Customer Rating, Cash on Delivery Payment System, and Online Customer Review on Purchasing Decisions at TikTok Shop (Study on Students and Alumni of Equil Choir Feb Unsrat). EMBA Journal: Journal of Economic, Management, Business and Accounting Research, 10(3), 975. https://doi.org/10.35794/emba.v10i3.43393
Ningsih, ESP (2019). The influence of ratings and online customer reviews on online purchasing decisions on the SHOPEE marketplace. Muhammadiyah University of Surakarta.
Purwati, A., & Cahyanti, MM (2022). The Influence of Brand Ambassador and Brand Image on Purchase Interest, Which Impacts Purchase Decisions. IQTISHADUNA: Jurnal Ilmiah Ekonomi Kita, 11(1), 32–46. https://doi.org/10.46367/iqtishaduna.v11i1.526
Putri, L., & Wandebori, H. (2016). Factors Influencing Cosmetics Purchase Intention in Indonesia Based on Online Review. International Conference on Ethics of Business, Economics, and Social Science, 1, 255–263.
Saputra, GG, & Fadhilah. (2021). The influence of content marketing and e-wom on TikTok social media on Generation Z purchasing decisions. Journal of Economics, Finance and Innovation Management, 17(3), 505–512.
Setyobudi, MA, & Farida, SN (2021). The Influence of Brand Image and Promotional Appeal on Consumer Purchase Interest in the Tokopedia Marketplace in Surabaya. Journal of Computer Science and Business, 12(2), 29–36. https://doi.org/10.47927/jikb.v12i2.124
Tabelessy, W., Tamher, E.R., & Sikdewa, L. (2022). Consumer Purchase Interest in Blue Shelter Shop Influenced by Content Marketing and Word of Mouth. EQUILIBRIA: Journal of the Faculty of Economics, 9(2), 179–186.
Ummah, MS (2019). The Influence of Ratings and Online Customer Reviews on Online Purchasing Decisions on the Shopee Marketplace. Sustainability (Switzerland), 11(1), 1–14.
Yasmin, A., Tasneem, S., & Fatema, K. (2015). Effectiveness of Digital Marketing in the Challenging Age: An Empirical Study. The International Journal of Management Science and Business Administration, 1(5), 69–80. https://doi.org/10.18775/ijmsba.1849-5664-5419.2014.15.1006
Yunita, P., & Indriyatni, L. (2022). The Influence of Brand Image, Advertising Appeal, and Celebrity Endorser on MS Glow Purchasing Decisions (Case Study on MS Glow Customers in Semarang City). Proceedings of the UNIMUS National Seminar, 5, 279–287.