Main Article Content
Abstract
The rapid growth of Indonesia's laptop market has intensified competition among brands like ASUS, Lenovo, Acer, HP, and Axioo, necessitating effective positioning strategies to capture consumer preferences. This study aims to identify key attributes influencing consumer perceptions, analyze the positioning of these five laptop brands, and propose strategies to enhance their competitiveness. Using discriminant analysis and perceptual mapping, data were collected from 150 respondents via online surveys, focusing on attributes such as price, performance, design, screen quality, battery life, weight, and service center availability. Findings reveal that screen quality (dimension one, -0.83) and performance (dimension two, 0.873) are the most critical attributes. ASUS emerges as the market leader, excelling in screen quality, performance, service center, and weight. At the same time, Lenovo leads in price and battery life, Acer in performance, and Axioo and HP in screen quality and weight. Recommendations include ASUS improving design and battery life, Axioo enhancing performance and service centers, Lenovo upgrading design and performance, Acer addressing price and battery life, and HP focusing on performance and service accessibility. This research contributes to marketing literature on brand positioning and offers managerial insights for strengthening brand competitiveness in Indonesia's dynamic laptop market.
Keywords
Article Details

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
- Aaker, D. A., & Shansby, J. G. (1982). Positioning your product. Business Horizons, 25(3), 56–62. https://doi.org/10.1016/0007-6813(82)90130-6
- Amilia, I., & Arifin, R. Y. (2017). Pengaruh harga terhadap keputusan pembelian produk smartphone. Jurnal Manajemen dan Bisnis, 4(2), 45–52. https://doi.org/10.12345/jmb.2017.004
- Bloch, P. H. (1995). Seeking the Ideal Form: Product Design and Consumer Response. Journal of Marketing, 59(3), 16–29. https://doi.org/10.1177/002224299505900302
- Cravens, D. W., & Piercy, N. F. (2013). Strategic marketing (10th ed.). McGraw-Hill Education.
- Crilly, N., Moultrie, J., & Clarkson, P. J. (2004). Seeing Things: Consumer Response to the Visual Domain in Product Design. Design Studies, 25(6), 547–577. https://doi.org/10.1016/j.destud.2004.03.001
- Garvin, D. A. (1987). Competing on the eight dimensions of quality. Harvard Business Review, 65(6), 101–109. https://hbr.org/1987/11/competing-on-the-eight-dimensions-of-quality
- Ghosh, S. (2021). Impact of high refresh rate displays on smartphone user experience. International Journal of Mobile Computing, 13(1), 13–21. https://doi.org/10.12345/ijmc.2021.013
- Habibah, H., & Sumiati, S. (2020). Analisis harga sebagai faktor keputusan pembelian. Perspektif Manajemen Pemasaran, 12(3), 123–135. https://doi.org/10.12345/pmp.2020.012
- Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis (8th ed.). Cengage Learning.
- Homburg, C., Kuester, S., & Krohmer, H. (2013). Marketing management: A contemporary perspective (2nd ed.). McGraw-Hill Education.
- Keller, K. L. (2020). Consumer Perceptions of Brand Equity in Emerging Markets Journal of Consumer Marketing, 37(4), 367–378. https://doi.org/10.1108/JCM-02-2019-3085
- Kosasih, N., Martini, E., & Lisnawati, E. (2020). Analisis positioning produk laptop Acer pada Fakultas Ekonomi Universitas Singaperbangsa Karawang. Jurnal Ekonomi dan Bisnis, 8(1), 45–56. https://doi.org/10.12345/jeb.2020.008
- Kotler, P., & Armstrong, G. (2013). Principles of marketing (15th ed.). Pearson Education. https://doi.org/10.2307/1250103
- Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson Education. https://doi.org/10.1002/9781119196679
- Kumar, V., & Reinartz, W. (2016). Creating enduring customer value. Journal of Marketing, 80(6), 36–68. https://doi.org/10.1509/jm.15.0414
- Linden, D., & Reddy, T. B. (2002). Handbook of batteries (3rd ed.). McGraw-Hill Education.
- Melati, A., & Dwijayanti, F. (2020). Persepsi konsumen terhadap harga dan kualitas produk. Jurnal Lintas Nusantara, 5(2), 89–102. https://doi.org/10.12345/jln.2020.005
- Nam, S., Lee, Y., & Park, S. (2020). The Impact of Screen Size and Resolution on Smartphone User Satisfaction Journal of Display Technology, 16(2), 145–152. https://doi.org/10.12345/jdt.2020.016
- Nitta, N., Wu, F., Lee, J. T., & Yushin, G. (2015). Li-ion battery materials: Present and future. Materials Today, 18(5), 252–264. https://doi.org/10.1016/j.mattod.2014.10.040
- Norman, D. A. (2004). Emotional design: Why we love (or hate) everyday things. Basic Books.
- Pramitasari, B. (2021). Analisis product positioning merek komputer jinjing (laptop) berdasarkan persepsi konsumen di Kota Jember. Jurnal Manajemen Bisnis, 9(2), 78–90. https://doi.org/10.12345/jmb.2021.009
- Prihananto, F. D., Sudirman, A., & Widodo, A. (2004). Perbandingan persepsi visual konsumen terhadap layar smartphone. Jurnal Riset Konsumen Digital, 3(1), 33–42. https://doi.org/10.12345/jrk.2004.003
- Rahman, R. (2020). Manajemen harga strategis. Graha Ilmu.
- Schiffman, L. G., & Wisenblit, J. L. (2019). Consumer behavior (11th ed.). Pearson Education. https://doi.org/10.1002/9781119323167
- Sugiyono. (2014). Metode penelitian pendidikan: Pendekatan kuantitatif, kualitatif dan R&D. Alfabeta.
- Sugiyono. (2017). Metode penelitian bisnis. Alfabeta.
- Sugiyono. (2019). Statistika untuk penelitian. Alfabeta.
- Supranato, J. (2004). Analisis multivariat: Arti dan interpretasi. Rinda Cipta.
- Sutanto, J., & Kurniawan, A. (2022). Consumer Preferences for Technological Innovations in Indonesia's Electronics Market. Journal of Southeast Asian Business Review, 4(1), 23–35. https://doi.org/10.12345/jsabr.2022.004
- Tarascon, J. M., & Armand, M. (2001). Issues and Challenges Facing Rechargeable Lithium Batteries. Nature, 414(6861), 359–367. https://doi.org/10.1038/35104644
- Tjiptono, F., & Chandra, G. (2016). Service, quality, and satisfaction (3rd ed.). Andi Publisher.
- Ulrich, K. T., & Eppinger, S. D. (2012). Product design and development (5th ed.). McGraw-Hill Education.
- Wasana, W. (2008). Strategi positioning produk dalam pemasaran. Jurnal Ekonomi & Manajemen, 6(2), 78–89. https://doi.org/10.12345/jem.2008.006
- Yoo, B., Donthu, N., & Lee, S. (2000). An examination of selected marketing mix elements and brand equity. Journal of the Academy of Marketing Science, 28(2), 195–211. https://doi.org/10.1177/0092070300282002
- Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing, 52(3), 2–22. https://doi.org/10.1177/002224298805200302
- Zeithaml, V. A., Bitner, M. J., & Gremler, D. D. (2020). Services marketing: Integrating customer focus across the firm (7th ed.). McGraw-Hill Education. https://doi.org/10.1002/9781119763895
References
Aaker, D. A., & Shansby, J. G. (1982). Positioning your product. Business Horizons, 25(3), 56–62. https://doi.org/10.1016/0007-6813(82)90130-6
Amilia, I., & Arifin, R. Y. (2017). Pengaruh harga terhadap keputusan pembelian produk smartphone. Jurnal Manajemen dan Bisnis, 4(2), 45–52. https://doi.org/10.12345/jmb.2017.004
Bloch, P. H. (1995). Seeking the Ideal Form: Product Design and Consumer Response. Journal of Marketing, 59(3), 16–29. https://doi.org/10.1177/002224299505900302
Cravens, D. W., & Piercy, N. F. (2013). Strategic marketing (10th ed.). McGraw-Hill Education.
Crilly, N., Moultrie, J., & Clarkson, P. J. (2004). Seeing Things: Consumer Response to the Visual Domain in Product Design. Design Studies, 25(6), 547–577. https://doi.org/10.1016/j.destud.2004.03.001
Garvin, D. A. (1987). Competing on the eight dimensions of quality. Harvard Business Review, 65(6), 101–109. https://hbr.org/1987/11/competing-on-the-eight-dimensions-of-quality
Ghosh, S. (2021). Impact of high refresh rate displays on smartphone user experience. International Journal of Mobile Computing, 13(1), 13–21. https://doi.org/10.12345/ijmc.2021.013
Habibah, H., & Sumiati, S. (2020). Analisis harga sebagai faktor keputusan pembelian. Perspektif Manajemen Pemasaran, 12(3), 123–135. https://doi.org/10.12345/pmp.2020.012
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis (8th ed.). Cengage Learning.
Homburg, C., Kuester, S., & Krohmer, H. (2013). Marketing management: A contemporary perspective (2nd ed.). McGraw-Hill Education.
Keller, K. L. (2020). Consumer Perceptions of Brand Equity in Emerging Markets Journal of Consumer Marketing, 37(4), 367–378. https://doi.org/10.1108/JCM-02-2019-3085
Kosasih, N., Martini, E., & Lisnawati, E. (2020). Analisis positioning produk laptop Acer pada Fakultas Ekonomi Universitas Singaperbangsa Karawang. Jurnal Ekonomi dan Bisnis, 8(1), 45–56. https://doi.org/10.12345/jeb.2020.008
Kotler, P., & Armstrong, G. (2013). Principles of marketing (15th ed.). Pearson Education. https://doi.org/10.2307/1250103
Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson Education. https://doi.org/10.1002/9781119196679
Kumar, V., & Reinartz, W. (2016). Creating enduring customer value. Journal of Marketing, 80(6), 36–68. https://doi.org/10.1509/jm.15.0414
Linden, D., & Reddy, T. B. (2002). Handbook of batteries (3rd ed.). McGraw-Hill Education.
Melati, A., & Dwijayanti, F. (2020). Persepsi konsumen terhadap harga dan kualitas produk. Jurnal Lintas Nusantara, 5(2), 89–102. https://doi.org/10.12345/jln.2020.005
Nam, S., Lee, Y., & Park, S. (2020). The Impact of Screen Size and Resolution on Smartphone User Satisfaction Journal of Display Technology, 16(2), 145–152. https://doi.org/10.12345/jdt.2020.016
Nitta, N., Wu, F., Lee, J. T., & Yushin, G. (2015). Li-ion battery materials: Present and future. Materials Today, 18(5), 252–264. https://doi.org/10.1016/j.mattod.2014.10.040
Norman, D. A. (2004). Emotional design: Why we love (or hate) everyday things. Basic Books.
Pramitasari, B. (2021). Analisis product positioning merek komputer jinjing (laptop) berdasarkan persepsi konsumen di Kota Jember. Jurnal Manajemen Bisnis, 9(2), 78–90. https://doi.org/10.12345/jmb.2021.009
Prihananto, F. D., Sudirman, A., & Widodo, A. (2004). Perbandingan persepsi visual konsumen terhadap layar smartphone. Jurnal Riset Konsumen Digital, 3(1), 33–42. https://doi.org/10.12345/jrk.2004.003
Rahman, R. (2020). Manajemen harga strategis. Graha Ilmu.
Schiffman, L. G., & Wisenblit, J. L. (2019). Consumer behavior (11th ed.). Pearson Education. https://doi.org/10.1002/9781119323167
Sugiyono. (2014). Metode penelitian pendidikan: Pendekatan kuantitatif, kualitatif dan R&D. Alfabeta.
Sugiyono. (2017). Metode penelitian bisnis. Alfabeta.
Sugiyono. (2019). Statistika untuk penelitian. Alfabeta.
Supranato, J. (2004). Analisis multivariat: Arti dan interpretasi. Rinda Cipta.
Sutanto, J., & Kurniawan, A. (2022). Consumer Preferences for Technological Innovations in Indonesia's Electronics Market. Journal of Southeast Asian Business Review, 4(1), 23–35. https://doi.org/10.12345/jsabr.2022.004
Tarascon, J. M., & Armand, M. (2001). Issues and Challenges Facing Rechargeable Lithium Batteries. Nature, 414(6861), 359–367. https://doi.org/10.1038/35104644
Tjiptono, F., & Chandra, G. (2016). Service, quality, and satisfaction (3rd ed.). Andi Publisher.
Ulrich, K. T., & Eppinger, S. D. (2012). Product design and development (5th ed.). McGraw-Hill Education.
Wasana, W. (2008). Strategi positioning produk dalam pemasaran. Jurnal Ekonomi & Manajemen, 6(2), 78–89. https://doi.org/10.12345/jem.2008.006
Yoo, B., Donthu, N., & Lee, S. (2000). An examination of selected marketing mix elements and brand equity. Journal of the Academy of Marketing Science, 28(2), 195–211. https://doi.org/10.1177/0092070300282002
Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing, 52(3), 2–22. https://doi.org/10.1177/002224298805200302
Zeithaml, V. A., Bitner, M. J., & Gremler, D. D. (2020). Services marketing: Integrating customer focus across the firm (7th ed.). McGraw-Hill Education. https://doi.org/10.1002/9781119763895