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Abstract
This study aims to determine the relationship between communication, interpersonal, and perception of Organizational cohesion among employees of private companies in Greater Jakarta (Jabodetabek). Interpersonal communication involves the direct exchange of messages involving aspects such as self-concept, self-expression, and openness. Organizational cohesion reflects the extent to which members feel socially connected and connected in carrying out group tasks. This study used a quantitative correlational approach with 100 respondents selected through purposive sampling. The instruments used were an interpersonal communication questionnaire based on Bienvenu's theory and organizational cohesion based on the GEQ by Carron et al. The results of the analysis showed no significant relationship between interpersonal communication and organizational cohesion (r = -0.084). This finding differs from previous research and is thought to be influenced by contextual factors such as organizational culture and the dominance of formal communication. Nevertheless, interpersonal communication remains important in creating a healthy and harmonious work environment.
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References
- Abdurrozaq, A., Dewi, D. R., Sulusiyah, S., Ramdana, M. S., & Mualimin, M. (2025). The effectiveness of organizational communication in improving the performance of educators: A review of management psychology. Kalijaga: Journal of Multidisciplinary Student Research, 1(1), 54–59. https://doi.org/10.62523/kalijaga.v1i2.35
- Azwar, S. (2012). Method study. Yogyakarta: Library Students.
- Bienvenu, M. J. (1974). Interpersonal communication inventory. In J. W. Pfeiffer & J. E. Jones (Eds.), The 1974 annual handbook for group facilitators. San Diego, CA: University Associates.
- Cangara, H. (2002). Introduction to communication knowledge. Jakarta: PT Raja Grafindo Persada.
- Carron, A. V., Brawley, L. R., & Widmeyer, W. N. (2002). The group environment questionnaire: Test manual. Morgantown, WV: Fitness Information Technology.
- Carron, A. V., & Hey, M. A. (2012). Group dynamics in sport (4th ed.). Fitness Information Technology.
- Carron, A. V., Widmeyer, W. N., & Brawley, L. R. (1985). The development of an instrument to assess cohesion in sport teams: The group environment questionnaire. Journal of Sport Psychology, 7, 244–266.
- DeVito, J. A. (1995). The interpersonal communication book (7th ed.). New York, NY: Harper Collins College Publishers.
- DeVito, J. A. (2011). Communication interhuman. Tangerang Selatan: Charisma Publishing Group.
- Forsyth, D. R. (2010). Group dynamics (5th ed.). Belmont, CA: Wadsworth Cengage Learning.
- Johnson, D. W., & Johnson, F. P. (1991). Joining together: Group theory and group skills (4th ed.). Englewood Cliffs, NJ: Prentice Hall.
- Johnson, D. W., & Johnson, R. T. (2002). Cooperative learning and social interdependence theory. In R. S. Tindale, L. Heath, J. Edwards, E. J. Posavac, F. B. Bryant, Y. Suarez-Balcazar, E. Henderson-King, & J. Myers (Eds.), Theory and research on small groups (pp. 9–35). Springer. https://doi.org/10.1007/0-306-47144-2_2
- Loana, M. R. (2017, December). Communication and organizational cohesion in the military. CEEOL Journal, 12, 253–265. https://www.ceeol.com/search/article-detail?id=669091
- McLeod, J., & Treuer, K. V. (2013, December). Towards a cohesive theory of cohesion. Journal of Social Studies, 3(12), 1.
- McShane, S. L., & Glinow, M. A. V. (2018). Organizational behavior (8th ed.). New York, NY: McGraw-Hill Education.
- Saputra, D. A. (2023). The relationship between interpersonal communication and group cohesion in the Panser Gubug Anak Manis (GAM) supporter group (Undergraduate thesis, University of Semarang). University of Semarang.
- Sidiq, N. (2024). Study of identification of factors influencing interpersonal communication in VIII grade students of SMP Negeri 3 Tanjung Morawa (Doctoral dissertation, Medan Area University). Medan Area University.
- Sugiarto, A. N. (2014). Obstacle of horizontal communication at PT Masterindo Jaya Global Indonesia. Journal of Communication Studies, 2(3).
- Sugiyono. (2017). Quantitative, qualitative, and R&D research methods. Bandung: Alfabeta.
- Tajfel, H., & Turner, J. C. (1979). An integrative theory of intergroup conflict. In W. G. Austin & S. Worchel (Eds.), The social psychology of intergroup relations (pp. 33–47). Monterey, CA: Brooks/Cole.
- Usman, B. (2013, April). The influence of interpersonal communication on employee performance at the Faculty of Economics, PGRI University Palembang. Journal of Economic Research, 10(1).
- Widiantoro, D., Sukarti, & Budiharto, S. (2017). Training in interpersonal communication for increasing group cohesion among employees of Hotel X, Yogyakarta. Journal of Psychological Intervention, 9(2), 155–164.
- Zorlu, K., & Korkmaz, F. (2021). Organizational communication as an effective communication strategy in organizations and the role of the leader. In H. Dincer & S. Yüksel (Eds.), Management strategies to survive in a competitive environment (pp. 305–320). Springer. https://doi.org/10.1007/978-3-030-72288-3_21
- Zulfiani, H., Risky, M., & Ramadhan, J. M. (2021). Group cohesion is reviewed from interpersonal communication and organizational commitment in student organizations. Psyche 165 Journal, 14(1), 53–58
References
Abdurrozaq, A., Dewi, D. R., Sulusiyah, S., Ramdana, M. S., & Mualimin, M. (2025). The effectiveness of organizational communication in improving the performance of educators: A review of management psychology. Kalijaga: Journal of Multidisciplinary Student Research, 1(1), 54–59. https://doi.org/10.62523/kalijaga.v1i2.35
Azwar, S. (2012). Method study. Yogyakarta: Library Students.
Bienvenu, M. J. (1974). Interpersonal communication inventory. In J. W. Pfeiffer & J. E. Jones (Eds.), The 1974 annual handbook for group facilitators. San Diego, CA: University Associates.
Cangara, H. (2002). Introduction to communication knowledge. Jakarta: PT Raja Grafindo Persada.
Carron, A. V., Brawley, L. R., & Widmeyer, W. N. (2002). The group environment questionnaire: Test manual. Morgantown, WV: Fitness Information Technology.
Carron, A. V., & Hey, M. A. (2012). Group dynamics in sport (4th ed.). Fitness Information Technology.
Carron, A. V., Widmeyer, W. N., & Brawley, L. R. (1985). The development of an instrument to assess cohesion in sport teams: The group environment questionnaire. Journal of Sport Psychology, 7, 244–266.
DeVito, J. A. (1995). The interpersonal communication book (7th ed.). New York, NY: Harper Collins College Publishers.
DeVito, J. A. (2011). Communication interhuman. Tangerang Selatan: Charisma Publishing Group.
Forsyth, D. R. (2010). Group dynamics (5th ed.). Belmont, CA: Wadsworth Cengage Learning.
Johnson, D. W., & Johnson, F. P. (1991). Joining together: Group theory and group skills (4th ed.). Englewood Cliffs, NJ: Prentice Hall.
Johnson, D. W., & Johnson, R. T. (2002). Cooperative learning and social interdependence theory. In R. S. Tindale, L. Heath, J. Edwards, E. J. Posavac, F. B. Bryant, Y. Suarez-Balcazar, E. Henderson-King, & J. Myers (Eds.), Theory and research on small groups (pp. 9–35). Springer. https://doi.org/10.1007/0-306-47144-2_2
Loana, M. R. (2017, December). Communication and organizational cohesion in the military. CEEOL Journal, 12, 253–265. https://www.ceeol.com/search/article-detail?id=669091
McLeod, J., & Treuer, K. V. (2013, December). Towards a cohesive theory of cohesion. Journal of Social Studies, 3(12), 1.
McShane, S. L., & Glinow, M. A. V. (2018). Organizational behavior (8th ed.). New York, NY: McGraw-Hill Education.
Saputra, D. A. (2023). The relationship between interpersonal communication and group cohesion in the Panser Gubug Anak Manis (GAM) supporter group (Undergraduate thesis, University of Semarang). University of Semarang.
Sidiq, N. (2024). Study of identification of factors influencing interpersonal communication in VIII grade students of SMP Negeri 3 Tanjung Morawa (Doctoral dissertation, Medan Area University). Medan Area University.
Sugiarto, A. N. (2014). Obstacle of horizontal communication at PT Masterindo Jaya Global Indonesia. Journal of Communication Studies, 2(3).
Sugiyono. (2017). Quantitative, qualitative, and R&D research methods. Bandung: Alfabeta.
Tajfel, H., & Turner, J. C. (1979). An integrative theory of intergroup conflict. In W. G. Austin & S. Worchel (Eds.), The social psychology of intergroup relations (pp. 33–47). Monterey, CA: Brooks/Cole.
Usman, B. (2013, April). The influence of interpersonal communication on employee performance at the Faculty of Economics, PGRI University Palembang. Journal of Economic Research, 10(1).
Widiantoro, D., Sukarti, & Budiharto, S. (2017). Training in interpersonal communication for increasing group cohesion among employees of Hotel X, Yogyakarta. Journal of Psychological Intervention, 9(2), 155–164.
Zorlu, K., & Korkmaz, F. (2021). Organizational communication as an effective communication strategy in organizations and the role of the leader. In H. Dincer & S. Yüksel (Eds.), Management strategies to survive in a competitive environment (pp. 305–320). Springer. https://doi.org/10.1007/978-3-030-72288-3_21
Zulfiani, H., Risky, M., & Ramadhan, J. M. (2021). Group cohesion is reviewed from interpersonal communication and organizational commitment in student organizations. Psyche 165 Journal, 14(1), 53–58