Main Article Content
Abstract
This study analyzes the effect of Social Media Marketing Activities (SMMA) on Social Media Influence (SMI), Fear of Missing Out (FOMO), and Purchase Decision (PD) for Skintific products. Using a quantitative approach and the Partial Least Squares (PLS) method, data were collected from 120 active social media users who are Skintific consumers. Results show that SMMA directly affects SMI, FOMO, and PD, indicating that social media marketing can shape social influence, evoke FOMO, and drive purchases. While SMI did not mediate the SMMA and PD relationship, FOMO did, highlighting the role of consumer emotions in purchase decisions. These findings emphasize the effectiveness of urgency and exclusivity-based strategies in enhancing Skintific’s social media marketing impact.
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References
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- Amalia, A. C., & Sagita, G. (2019). Analisa pengaruh influencer social media terhadap keputusan pembelian konsumen Generasi Z di Kota Surabaya. Jurnal Sosial: Jurnal Penelitian Ilmu-Ilmu Sosial, 20(2), 51–59. https://doi.org/10.33319/sos.v20i2.42
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- Ar-Rasyid, M. H., Satiawan, A. A., Alfiansyah, A., & Hamid, R. S. (2023). Analisis dampak aktivitas pemasaran pada media sosial dan persepsi harga terhadap keputusan pembelian dan kepuasan konsumen. Jesya, 6(2), 1873–1887. https://doi.org/10.36778/jesya.v6i2.1189
- Argan, M., & Tokay, A. M. (2020). Share or worry! Relationship among FOMO, social visibility, and conspicuous sharing. Journal of Internet Applications & Management / İnternet Uygulamaları ve Yönetimi Dergisi, 11(2), 63–80. https://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=148328891&site=ehost-live
- Changchit, C., Klaus, T., & Treerotchananon, A. (2021). Using customer review systems to support purchase decisions: A comparative study between the U.S. and Thailand. Journal of Global Information Management, 29(6), 1–24. https://doi.org/10.4018/JGIM.20211101.oa51
- Duhita Sari, C. R., & Arifin, S. (2024). The influence of online customer reviews, online customer ratings, and celebrity endorsers on e-commerce Shopee purchasing decisions (Study on Generation Z in Tahunan District). International Journal of Economics, Business and Accounting Research (IJEBAR), 8(1), 1–14. https://doi.org/10.29040/ijebar.v8i1.12620
- Erwin, Ardyan, E., & Dharmayana Putra, S. (2022). Social media marketing trends: Influencers’ accounts for SMEs product marketing. International Journal of Economics, Business and Accounting Research, 6(3), 1293–1305. https://jurnal.stie-aas.ac.id/index.php/IJEBAR
- Ghozali, I. (2019). Desain penelitian kualitatif dan kuantitatif. Universitas Diponegoro.
- Hair, J. F., Hult, T. M., Ringle, C. M., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM). Sage Publications.
- Han, J., & Balabanis, G. (2024). Meta-analysis of social media influencer impact: Key antecedents and theoretical foundations. Psychology and Marketing, 41(2), 394–426. https://doi.org/10.1002/mar.21927
- Hasan, H. H., & Agus, S. P. K. (2024). Pengaruh social media marketing terhadap keputusan pembelian yang dimediasi word of mouth marketing. Public Service and Governance Journal, 5(1), 168–177. https://doi.org/10.56444/psgj.v5i1.1004
- Hermawan, R. (2023). Influence of online customer reviews and quality information on purchase decisions at Shopee Yasashi Japan Shop. Asian Journal of Management Entrepreneurship and Social Science, 3(1), 200–213. https://ajmesc.com/index.php/ajmesc
- Komaryatin, N. (2023). Content marketing, live streaming, and online customer reviews on fashion product purchase decisions. IQTISHADUNA: Jurnal Ilmiah Ekonomi Kita, 12(2), 293–307. https://doi.org/10.46367/iqtishaduna.v12i2.1572
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- Mahendri, W., & Lutfi, M. (2022). Pengaruh social media influencer, brand awareness dan brand image terhadap keputusan pembelian Ms Glow. JIMEK: Jurnal Ilmiah Mahasiswa Ekonomi, 5(2), 154–163. https://doi.org/10.30737/jimek.v5i2.3231
- Mustika, E. I., & Arifin, A. L. (2021). The influence of trust and information quality on online purchase decision in the Shopee application (A case study on PT Sri Bogor’s employee). International Journal of Social Science, 1(2), 37–42. https://doi.org/10.53625/ijss.v1i2.134
- Musyfiqoh, A., & Roosdhani, M. R. (2020). Leveraging social media marketing and customer engagement to drive purchase decisions in the modern bus transport industry. Jurnal Ekobis Dewantara, 59–71.
- Nadia, A., Saputri, J., Apriani, V., & Sudrajat, A. (2021). Pengaruh social media marketing dan brand image terhadap keputusan pembelian dengan bunga pembelian sebagai variabel intervening pada konsumen Kripik Cidas 999 Food. Jurnal Manajemen dan Akuntansi, 16(2), 409–418.
- Nasir, T. M. B., Priyono, A. A., & Sholehuddin, S. (2018). Pengaruh iklan sosial media, influencer marketing, dan electronic word-of-mouth terhadap keputusan pembelian produk kecantikan Avoskin (Studi pada mahasiswa Fakultas Ekonomi dan Bisnis Universitas Islam Malang). E-Jurnal Riset Manajemen, 12(1), 756–764.
- Patrisya, F., Afifah, N., & Purmono, B. B. (2025). Mediasi FOMO: Pengaruh influencer dan online review terhadap purchase decision produk The Originote. Jurnal Manajemen dan Ekonomi, 5(1), 186–195.
- Permana, D., Abiyyah, H. N., & Hokroh, M. (2024). The influence of fear of missing out as the mediating variable against purchase decision. Journal of Sustainable Economic and Business, 1(1), 49–58.
- Przybylski, A. K., Murayama, K., DeHann, C. R., & Gladwell, V. (2018). Fear of missing out scale (FoMOS). Computers in Human Behavior, 61, 530–539.
- Reza, S. N., & Avianti, W. (2024). Shopping decisions for transactions in online stores based on product quality and price. Jurnal Ekonomi dan Bisnis, 2(2), 63–71.
- Ridwan, M. (2022). Purchasing decision analysis in modern retail. AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis, 2(1), 1–9. https://doi.org/10.37481/jmeb.v2i1.243
- Riskiana, M., & Isthiqomah, N. (2024). Pengaruh SMMA (social media marketing activities) TikTok terhadap kesediaan untuk membayar harga premium produk Makeover yang dimediasi oleh citra merek dan loyalitas merek. Jurnal Ilmu Pemasaran, 7(3), 61–80.
- Roosdhani, M. R., Komaryatin, N., Arifin, S., Ali, & Huda, N. (2024). From likes to rides: How social media marketing activities transform into purchase decisions in bus services. Jurnal Ekobis Dewantara, 7(2), 1–23.
- Sarstedt, M., & Cheah, J. H. (2019). Partial least squares structural equation modeling using SmartPLS: A software review. Journal of Marketing Analytics, 7(3–4), 196–202.
- Seruni, N. N. A., Suryaniadi, S. M., & Dewi, N. I. K. (2024). Pengaruh influencer marketing terhadap minat pembelian produk kecantikan brand Azarine pada Generasi Z: Studi kasus Kabupaten Badung. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 8(3), 885–900. https://doi.org/10.31955/mea.v8i3.4534
- Sipakoly, S. (2022). Price, product quality, and promotion on purchase decisions (Empirical study on consumers in Ambon City). Dinasti International Journal of Management Science, 3(5), 849–860. https://doi.org/10.31933/dijms.v3i5.1225
- Sugiyono. (2021). Metode penelitian kuantitatif, kualitatif, dan R&D. CV Alfabeta.
- Tjiptono, F. (2020). Strategi pemasaran: Prinsip dan penerapan. Yogyakarta.
- Utama, F. R., Musa, C. I., Dipoatmodjo, T. S., Musa, M. I., & Haeruddin, M. I. W. (2023). Pengaruh social media marketing activities terhadap keputusan pembelian di marketplace Shopee: Survei pada mahasiswa Fakultas Ekonomi dan Bisnis Universitas Negeri Makassar. Jurnal Ilmu Manajemen, Bisnis dan Ekonomi, 1(2), 57–66.
- Welsa, H., Dwi Cahyani, P., & Meidyansyah, F. (2022). Pengaruh sosial media marketing dan kualitas layanan terhadap keputusan pembelian melalui minat beli konsumen sebagai variabel intervening. Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah, 5(3), 1026–1036. https://doi.org/10.47467/alkharaj.v5i3.1471
References
Agustin, N., & Amron. (2022). Pengaruh influencer marketing dan persepsi. KINERJA: Jurnal Ekonomi dan Bisnis, 5(1), 49–61.
Amalia, A. C., & Sagita, G. (2019). Analisa pengaruh influencer social media terhadap keputusan pembelian konsumen Generasi Z di Kota Surabaya. Jurnal Sosial: Jurnal Penelitian Ilmu-Ilmu Sosial, 20(2), 51–59. https://doi.org/10.33319/sos.v20i2.42
Andini, N. S. (2023). Compas Market Insight Dashboard: Skintific menempati posisi pertama penjualan paket kecantikan di Q1 2024 dengan nilai penjualan lebih dari Rp70 miliar! Compas.co.id.
Ar-Rasyid, M. H., Satiawan, A. A., Alfiansyah, A., & Hamid, R. S. (2023). Analisis dampak aktivitas pemasaran pada media sosial dan persepsi harga terhadap keputusan pembelian dan kepuasan konsumen. Jesya, 6(2), 1873–1887. https://doi.org/10.36778/jesya.v6i2.1189
Argan, M., & Tokay, A. M. (2020). Share or worry! Relationship among FOMO, social visibility, and conspicuous sharing. Journal of Internet Applications & Management / İnternet Uygulamaları ve Yönetimi Dergisi, 11(2), 63–80. https://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=148328891&site=ehost-live
Changchit, C., Klaus, T., & Treerotchananon, A. (2021). Using customer review systems to support purchase decisions: A comparative study between the U.S. and Thailand. Journal of Global Information Management, 29(6), 1–24. https://doi.org/10.4018/JGIM.20211101.oa51
Duhita Sari, C. R., & Arifin, S. (2024). The influence of online customer reviews, online customer ratings, and celebrity endorsers on e-commerce Shopee purchasing decisions (Study on Generation Z in Tahunan District). International Journal of Economics, Business and Accounting Research (IJEBAR), 8(1), 1–14. https://doi.org/10.29040/ijebar.v8i1.12620
Erwin, Ardyan, E., & Dharmayana Putra, S. (2022). Social media marketing trends: Influencers’ accounts for SMEs product marketing. International Journal of Economics, Business and Accounting Research, 6(3), 1293–1305. https://jurnal.stie-aas.ac.id/index.php/IJEBAR
Ghozali, I. (2019). Desain penelitian kualitatif dan kuantitatif. Universitas Diponegoro.
Hair, J. F., Hult, T. M., Ringle, C. M., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM). Sage Publications.
Han, J., & Balabanis, G. (2024). Meta-analysis of social media influencer impact: Key antecedents and theoretical foundations. Psychology and Marketing, 41(2), 394–426. https://doi.org/10.1002/mar.21927
Hasan, H. H., & Agus, S. P. K. (2024). Pengaruh social media marketing terhadap keputusan pembelian yang dimediasi word of mouth marketing. Public Service and Governance Journal, 5(1), 168–177. https://doi.org/10.56444/psgj.v5i1.1004
Hermawan, R. (2023). Influence of online customer reviews and quality information on purchase decisions at Shopee Yasashi Japan Shop. Asian Journal of Management Entrepreneurship and Social Science, 3(1), 200–213. https://ajmesc.com/index.php/ajmesc
Komaryatin, N. (2023). Content marketing, live streaming, and online customer reviews on fashion product purchase decisions. IQTISHADUNA: Jurnal Ilmiah Ekonomi Kita, 12(2), 293–307. https://doi.org/10.46367/iqtishaduna.v12i2.1572
Kotler, P., & Armstrong, G. (2019). Prinsip-prinsip pemasaran.
Laila, Z. N., & Roosdhani, M. R. (2025). Pengaruh social media marketing terhadap purchase decision dengan social influence dan word of mouth sebagai variabel mediasi pada Toko Lovable Hijab. Efektor, 12(1), 102–116.
Mahendri, W., & Lutfi, M. (2022). Pengaruh social media influencer, brand awareness dan brand image terhadap keputusan pembelian Ms Glow. JIMEK: Jurnal Ilmiah Mahasiswa Ekonomi, 5(2), 154–163. https://doi.org/10.30737/jimek.v5i2.3231
Mustika, E. I., & Arifin, A. L. (2021). The influence of trust and information quality on online purchase decision in the Shopee application (A case study on PT Sri Bogor’s employee). International Journal of Social Science, 1(2), 37–42. https://doi.org/10.53625/ijss.v1i2.134
Musyfiqoh, A., & Roosdhani, M. R. (2020). Leveraging social media marketing and customer engagement to drive purchase decisions in the modern bus transport industry. Jurnal Ekobis Dewantara, 59–71.
Nadia, A., Saputri, J., Apriani, V., & Sudrajat, A. (2021). Pengaruh social media marketing dan brand image terhadap keputusan pembelian dengan bunga pembelian sebagai variabel intervening pada konsumen Kripik Cidas 999 Food. Jurnal Manajemen dan Akuntansi, 16(2), 409–418.
Nasir, T. M. B., Priyono, A. A., & Sholehuddin, S. (2018). Pengaruh iklan sosial media, influencer marketing, dan electronic word-of-mouth terhadap keputusan pembelian produk kecantikan Avoskin (Studi pada mahasiswa Fakultas Ekonomi dan Bisnis Universitas Islam Malang). E-Jurnal Riset Manajemen, 12(1), 756–764.
Patrisya, F., Afifah, N., & Purmono, B. B. (2025). Mediasi FOMO: Pengaruh influencer dan online review terhadap purchase decision produk The Originote. Jurnal Manajemen dan Ekonomi, 5(1), 186–195.
Permana, D., Abiyyah, H. N., & Hokroh, M. (2024). The influence of fear of missing out as the mediating variable against purchase decision. Journal of Sustainable Economic and Business, 1(1), 49–58.
Przybylski, A. K., Murayama, K., DeHann, C. R., & Gladwell, V. (2018). Fear of missing out scale (FoMOS). Computers in Human Behavior, 61, 530–539.
Reza, S. N., & Avianti, W. (2024). Shopping decisions for transactions in online stores based on product quality and price. Jurnal Ekonomi dan Bisnis, 2(2), 63–71.
Ridwan, M. (2022). Purchasing decision analysis in modern retail. AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis, 2(1), 1–9. https://doi.org/10.37481/jmeb.v2i1.243
Riskiana, M., & Isthiqomah, N. (2024). Pengaruh SMMA (social media marketing activities) TikTok terhadap kesediaan untuk membayar harga premium produk Makeover yang dimediasi oleh citra merek dan loyalitas merek. Jurnal Ilmu Pemasaran, 7(3), 61–80.
Roosdhani, M. R., Komaryatin, N., Arifin, S., Ali, & Huda, N. (2024). From likes to rides: How social media marketing activities transform into purchase decisions in bus services. Jurnal Ekobis Dewantara, 7(2), 1–23.
Sarstedt, M., & Cheah, J. H. (2019). Partial least squares structural equation modeling using SmartPLS: A software review. Journal of Marketing Analytics, 7(3–4), 196–202.
Seruni, N. N. A., Suryaniadi, S. M., & Dewi, N. I. K. (2024). Pengaruh influencer marketing terhadap minat pembelian produk kecantikan brand Azarine pada Generasi Z: Studi kasus Kabupaten Badung. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 8(3), 885–900. https://doi.org/10.31955/mea.v8i3.4534
Sipakoly, S. (2022). Price, product quality, and promotion on purchase decisions (Empirical study on consumers in Ambon City). Dinasti International Journal of Management Science, 3(5), 849–860. https://doi.org/10.31933/dijms.v3i5.1225
Sugiyono. (2021). Metode penelitian kuantitatif, kualitatif, dan R&D. CV Alfabeta.
Tjiptono, F. (2020). Strategi pemasaran: Prinsip dan penerapan. Yogyakarta.
Utama, F. R., Musa, C. I., Dipoatmodjo, T. S., Musa, M. I., & Haeruddin, M. I. W. (2023). Pengaruh social media marketing activities terhadap keputusan pembelian di marketplace Shopee: Survei pada mahasiswa Fakultas Ekonomi dan Bisnis Universitas Negeri Makassar. Jurnal Ilmu Manajemen, Bisnis dan Ekonomi, 1(2), 57–66.
Welsa, H., Dwi Cahyani, P., & Meidyansyah, F. (2022). Pengaruh sosial media marketing dan kualitas layanan terhadap keputusan pembelian melalui minat beli konsumen sebagai variabel intervening. Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah, 5(3), 1026–1036. https://doi.org/10.47467/alkharaj.v5i3.1471