SUSANTO, Bagus; KURNIAWATI , Masmira. The Influence of Interpersonal Communication and Customer Experience on Customer Attitudinal Loyalty: Moderating Role of Switching Costs in B2B Seafood Processing Companies. Golden Ratio of Marketing and Applied Psychology of Business, [S. l.], v. 6, n. 2, p. 555–565, 2026. DOI: 10.52970/grmapb.v6i2.1953. Disponível em: https://www.goldenratio.id/index.php/grmapb/article/view/1953. Acesso em: 21 sep. 2026.