Main Article Content

Abstract

Digital transformation requires organizations not only to adopt advanced technologies but also to strengthen organizational development (OD) capabilities that support effective change management, innovation, and continuous learning. However, there is still limited synthesis of the most relevant OD strategies that enable organizations to become adaptive and sustainable in rapidly changing environments. This study aims to identify and synthesize key organizational development strategies that support digital transformation through a Systematic Literature Review guided by the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) framework, a structured method for systematically identifying, screening, and analyzing relevant research. The review analyzed 12 peer-reviewed articles published between 2020 and 2024 using thematic analysis. The findings reveal five major strategic themes: strengthening digital capabilities and employee competencies, redesigning technology-supported organizational structures and work processes, integrating human resource management with change-management practices, fostering agile and collaborative organizational cultures, and reinforcing digital leadership. These strategies contribute to improved organizational adaptability, accelerated technology adoption, and sustained innovation. The results indicate that successful digital transformation depends not only on technological investment but also on the development of dynamic capabilities, defined as an organization’s ability to sense opportunities, adapt, and reconfigure internal resources in response to environmental change. This study provides a structured synthesis that can guide organizations, educational institutions, and policymakers in designing effective and sustainable OD initiatives in the digital era.

Keywords

Organizational Development Digital Transformation Digital Capabilities Digital Leadership PRISMA Framework

Article Details

How to Cite
Praptiwi, D., Putri, I. V., Arli, R., Baihaqi, I., & Cedaryana, C. (2026). Organizational Development in the Era of Digital Transformation: A Systematic Review Using the PRISMA Framework. Golden Ratio of Data in Summary, 6(3), 602–614. https://doi.org/10.52970/grdis.v6i3.1999

References

  1. Abbu, H., Mugge, P., Gudergan, G., Hoeborn, G., & Kwiatkowski, A. (2022). Measuring the human dimensions of digital leadership for successful digital transformation. Research-Technology Management, 65(3), 39–49. https://doi.org/10.1080/08956308.2022.2048588
  2. Al-Moaid, N. A. A., & Almarhdi, S. G. (2024). Developing dynamic capabilities for successful digital transformation projects: The mediating role of change management. Journal of Innovation and Entrepreneurship, 13, 85. https://doi.org/10.1186/s13731-024-00446-9
  3. Baiyere, A., Salmela, H., & Tapanainen, T. (2020). Digital transformation and the new logics of business process management. European Journal of Information Systems, 29(3), 238–259. https://doi.org/10.1080/0960085X.2020.1718007
  4. Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
  5. Correani, A., De Massis, A., Frattini, F., Messeni Petruzzelli, A., & Natalicchio, A. (2020). Implementing a digital strategy: Learning from the experience of three digital transformation projects. California Management Review, 62(4), 37–56. https://doi.org/10.1177/0008125620934864
  6. Ellström, D., Holtström, J., Berg, E., & Josefsson, C. (2022). Dynamic capabilities for digital transformation. Journal of Strategy and Management, 15(2), 272–286. https://doi.org/10.1108/JSMA-04-2021-0089
  7. Gong, C., & Ribiere, V. (2021). Developing a unified definition of digital transformation. Technovation, 102, 102217. https://doi.org/10.1016/j.technovation.2020.102217
  8. Hanelt, A., Bohnsack, R., Marz, D., & Antunes Marante, C. (2021). A systematic review of the literature on digital transformation: Insights and implications for strategy and organizational change. Journal of Management Studies, 58(5), 1159–1197. https://doi.org/10.1111/joms.12639
  9. Hartl, E., & Hess, T. (2017). The Role of Cultural Values for Digital Transformation : Insights from a Delphi Study Full Paper. 1–10.
  10. Klein, S. P., Spieth, P., & Söllner, M. (2024). Employee acceptance of digital transformation strategies: A paradox perspective. Journal of Product Innovation Management, 41(5), 999–1021. https://doi.org/10.1111/jpim.12722
  11. Kraus, S., Jones, P., Kailer, N., Weinmann, A., Chaparro-Banegas, N., & Roig-Tierno, N. (2021). Digital transformation: An overview of the current state of the art of research. SAGE Open, 11(3). https://doi.org/10.1177/21582440211047576
  12. Kraus, S., Palmer, C., Kailer, N., Kallinger, F. L., & Spitzer, J. (2019). Digital entrepreneurship A research agenda on new business models for the twenty-first century. 25(2), 353–375. https://doi.org/10.1108/IJEBR-06-2018-0425
  13. Li, F. (2020). The digital transformation of business models in the creative industries: A holistic framework and emerging trends. Technovation, 92, 102012. https://doi.org/10.1016/j.technovation.2017.12.004
  14. McCarthy, P., Sammon, D., & Alhassan, I. (2024). The characteristics of digital transformation leadership: Theorizing the practitioner voice. Business Horizons, 67(4), 411–423. https://doi.org/10.1016/j.bushor.2024.03.005
  15. Mergel, I., Edelmann, N., & Haug, N. (2019). Defining digital transformation: Results from expert interviews. Government Information Quarterly, 36(4), 101385. https://doi.org/10.1016/j.giq.2019.06.002
  16. Nambisan, S., Wright, M., & Feldman, M. (2019). The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes. Research Policy, 48(8), 103773. https://doi.org/10.1016/j.respol.2019.03.018
  17. Natasha, N., Ac, A., Alfian, Y., & Anggoro, R. (2025). Strengthening Digital Competence , Digital Leadership , and Employee Resilience in Improving Human Resource Performance in the Digital Era of Public Services. Golden Ratio of Human Resource Management, 5(2), 336–351. https://doi.org/https://doi.org/10.52970/grhrm.v5i2.1219
  18. Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ, 372, n71. https://doi.org/10.1136/bmj.n71
  19. Parviainen, P., Tihinen, M., Kääriäinen, J., & Teppola, S. (2017). Tackling the digitalization challenge: How to benefit from digitalization in practice. International Journal of Information Systems and Project Management, 5(1), 63–77. https://doi.org/10.12821/ijispm050104
  20. Porfírio, J. A., Carrilho, T., Felício, J. A., & Jardim, J. (2021). Leadership characteristics and digital transformation. Journal of Business Research, 124, 610–619. https://doi.org/10.1016/j.jbusres.2020.10.058
  21. Prasodjo, T. (2025). Agile governance in the digital age: A qualitative study of its effectiveness and implementation challenges. Golden Ratio of Social Science and Education, 5(1), 1–10. https://doi.org/10.52970/grsse.v5i1.941
  22. Ramadhan, A. F., & Suratman, M. (2026). Digital leadership, organizational support, and non-ASN employee performance: The mediating role of job satisfaction. Golden Ratio of Human Resource Management, 6(2), 481–493. https://doi.org/10.52970/grhrm.v6i2.2126
  23. Saarikko, T., Westergren, U. H., & Blomquist, T. (2020). Digital transformation: Five recommendations for the digitally conscious firm. Business Horizons, 63(6), 825–839. https://doi.org/10.1016/j.bushor.2020.07.005
  24. Schwertner, K. (2017). Digital transformation of business. Trakia Journal of Sciences, 15(Suppl. 1), 388–393. https://doi.org/10.15547/tjs.2017.s.01.065
  25. Soto-Acosta, P. (2020). COVID-19 pandemic: Shifting digital transformation to a high-speed gear. Information Systems Management, 37(4), 260–266. https://doi.org/10.1080/10580530.2020.1814461
  26. Teece, D. J. (2018). Business models and dynamic capabilities. Long Range Planning, 51(1), 40–49. https://doi.org/10.1016/j.lrp.2017.06.007
  27. Trenerry, B., Chng, S., Wang, Y., Suhaila, Z. S., Lim, S. S., Lu, H. Y., & Oh, P. H. (2021). Preparing workplaces for digital transformation: An integrative review and framework of multi-level factors. Frontiers in Psychology, 12, 620766. https://doi.org/10.3389/fpsyg.2021.620766
  28. Troise, C., Corvello, V., Ghobadian, A., & O’Regan, N. (2022). How can SMEs successfully navigate VUCA environment: The role of agility in the digital transformation era. Technological Forecasting and Social Change, 174, 121227. https://doi.org/10.1016/j.techfore.2021.121227
  29. Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Qi Dong, J., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, 889–901. https://doi.org/10.1016/j.jbusres.2019.09.022
  30. Vial, G. (2019). Understanding digital transformation: A review and a research agenda. The Journal of Strategic Information Systems, 28(2), 118–144. https://doi.org/10.1016/j.jsis.2019.01.003
  31. Warner, K. S. R., & Wäger, M. (2019). Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal. Long Range Planning, 52(3), 326–349. https://doi.org/10.1016/j.lrp.2018.12.001
  32. Wessel, L., Baiyere, A., Ologeanu-Taddei, R., Cha, J., & Jensen, T. B. (2021). Unpacking the difference between digital transformation and IT-enabled organizational transformation. Journal of the Association for Information Systems, 22(1), 102–129. https://doi.org/10.17705/1jais.00655
  33. Wiesböck, F., & Hess, T. (2020). Digital innovations: Embedding in organizations. Electronic Markets, 30(1), 75–86. https://doi.org/10.1007/s12525-019-00364-9

Similar Articles

<< < 8 9 10 11 12 13 14 15 16 17 > >> 

You may also start an advanced similarity search for this article.